Question:
just had a new tube in my Toshiba 82zd16b as my daughter scratched the screen.The engineer came out to inspect the damage and said it would cost at least £700 plus to repair i.e new tube needed.
Insurance company rang me and said it would be repaired as the quote they received from the repair company was just under £400.I queried this and they said that the must have got a special offer or clearance line from toshiba on tubes.I rang the repair company to make sure it was a genuine toshiba tube and they said it was.Tv delivered Friday asked again that was it a genuine tube he said it was all fine and dandy except if i look through the vent grills on the back of the tv there is a Phillips sticker on the tube.
So is this the norm or are they trying to rip me off!
Help please before i start my complaint procedure tomorrow.
Thanks
Mike
I wouldn't be too alarmed. Common practice for manufacturers to use tubes from other companies in certain models of set.
My Philips set has a Panasonic tube.
Anyway,Philips are better than Toshiba :p :D
My hitachi's got a Philips tube in it :)
Insurance company rang me and said it would be repaired as the quote they received from the repair company was just under £400.I queried this and they said that the must have got a special offer or clearance line from toshiba on tubes.I rang the repair company to make sure it was a genuine toshiba tube and they said it was.Tv delivered Friday asked again that was it a genuine tube he said it was all fine and dandy except if i look through the vent grills on the back of the tv there is a Phillips sticker on the tube.
So is this the norm or are they trying to rip me off!
Help please before i start my complaint procedure tomorrow.
Thanks
Mike
Answers:
I wouldn't be too alarmed. Common practice for manufacturers to use tubes from other companies in certain models of set.
My Philips set has a Panasonic tube.
Anyway,Philips are better than Toshiba :p :D
Answers:
My hitachi's got a Philips tube in it :)
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